Bobs Golf Store Guarantee
We stand behind every product we sell and are committed to provide high quality products.
We warrant all club components (heads, shafts, grips) to be free from defects in material and workmanship under normal use for a period of one (1) year from the date of sale and only to cover defective merchandise that are out of specification.
Return Policy
Please inspect merchandise upon delivery.
If you are not satisfied with your purchase, or you receive merchandise that is damaged or incorrect please notify us by email within 7 business days of accepting delivery at info@bobsgolfstore.com . We will provide you with the necessary return information.
Returns due to improper assembly procedures, product abuse, or products incorrectly fitted to customers will not be replaced. Any attempt to modify or alter products will void the warranty.
All returns must be shipped freight prepaid. Goods returned for any reason other than defective merchandise or misshipment will be subject to a 15% restocking charge.
Legal
Bobs Golf Store makes every effort to ensure that the information on our website is accurate, however, we make no guarantee that the information is error-free. We reserve the right to correct errors and update information without notice.
Bobs Golf Store reserves the right to refuse or cancel any order containing error or inaccuracy after the order has been submitted. In this event, we will notify you by email, at the address you have provided, and refund any credit card charges.
Payment and Billing
Paying online with a credit card is safe and easy with our highly secured payment system.
We use PayPal and Google Checkout. You do not need an account with either company to use our checkout procedure. Just follow the simple instructions. It is really very easy but please let us know if you experience any difficulty.
If your shipping address differs from your billing address (where your credit card bills are received) we may need to contact you for security reasons and for your protection against credit card fraud.